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Thorntons Business Advisors Privacy Policy

1. We respect your privacy

Thorntons Business Advisors respects your right to privacy and this policy sets out how we collect and treat your personal information.

We understand that you value your privacy and wish to have your personal information kept secure. As an accounting firm, Thorntons Business Advisors collect and hold a large range of highly sensitive personal and commercial information. For these reasons, we place a high priority on the security of information held by our firm. We have developed this policy to inform you how we manage your personal information to maintain its integrity and security.

"Personal information" is information we hold which is identifiable as being about you.

2. What personal information we collect

We aim to collect only personal information that is relevant and necessary to providing the service you have requested from us.
In general you can assume that we collect and hold the following information:
• Name:
• Address:
• E-mail address:
• Web-site address:
• Telephone and fax number:
• Tax file number:
• ACN:
• ABN:
• ARBN:
• Bank Account Details:
• Date of birth:
Naturally we collect and hold a broad range of personal information gathered during the course of providing our services. However as stated above, we strive to ensure that we collect and hold only that personal information which is relevant and necessary to advise on the specific matters you have requested us to address.

3. How we collect your personal information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

Generally we will collect personal information directly from you. Sometimes it may be necessary for us to collect your personal information from a third party, or from a publicly available source. We will only collect personal information in that way where you have consented, you would reasonably expect us to collect personal information in that way, or if it is necessary for a specific purpose in the performance of our services.

4. Use of your personal information
We primarily collect information to allow us to provide the services you have requested.
We may also use the information
• to send newsletters concerning various matters that we believe would be of interest to you;
• to invite you to seminars or events that we conduct or host;
• to inform you of developments at Thorntons and other services that we can provide; and
• to assist us manage our practice.

We will not sell, rent or trade any of your personal information to any person.
Otherwise, we will not disclose information about you unless the disclosure:
• is required by law;
• is authorised by law; or
• you have consented to our disclosing the information about you.

Third Parties
Information may be disclosed to the following third parties:
• Australian Taxation Office, Centrelink, your bank;
• our solicitors
The following third parties may have access to personal information at times:
• IT technicians may have access when providing on-site support [although it is our practice for them to work under supervision];
• potential Purchasers of our Practice
• CPA Australia's quality review auditor

5. Disclosure of your personal information overseas
We will not disclose your personal information to recipients outside of Australia.

6. Security of your personal information
We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

7. Access to your personal information
You can access and update your personal information by contacting us on tp@thorntons.biz. We may charge a reasonable administration fee for this access.

8. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to tp@thorntons.biz. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

10. Website

When you visit our website
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies
As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.

Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.




April 2014
Our Key Services
  • Accounting, Taxation
    and Other Compliance

    Our team of professionals will ensure your business complies with Australian tax, company and employment legislative requirements. Read more +

  • Specialist Tax
    Consulting

    Our experienced team is available to provide answers to a broad range of questions in all areas of tax. Read more +

  • Superannuation
    Estate & Succession
    Planning

    We help our clients manage their future through providing practical advice and taking care of superannuation, estate and succession planning. Read more +


  • Business Valuations

    Valuations are vital when making strategic business decisions. Read more +

  • Business Planning
    & Structuring

    We offer full entity structuring advice and guidance and will assist you in finding the best way to structure both your business entities and personal holdings. Read more +

  • Business Development
    & Mentoring

    Our team are passionate about helping our clients achieve business growth through development and implementation of effective business growth strategies. Read more +

Client Testimonials

Thornton's have constantly provided service of the very highest level, are responsive to our needs and are progressive in their offerings without ever being pushy. Importantly, the people we need to speak to are always available when we need assistance or advice on a range of matters and deliver when they say will. They are one of our most trusted partners in business...

Daniel Colgan, Director, Colgan Industries Pty Ltd

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Our company has found Marie and the team at Thorntons to be extremely helpful in their approach to our business. They are always ready with a reply to our emails or phone calls. Nothing is too much trouble for Marie and the team, they go above and beyond to help us with our taxation. I would recommend them anytime.

Splitrock Farming Co., Kerry Robinson

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Thorntons has been our business and accounting advisors for more than a decade. Thorntons team of dedicated and experienced staff ensure all of our financial requirements are addressed in a professional and timely manner. No issue is ever too big or small and it has been a pleasure working with them as our family business has grown over the past thirteen years.

Keryn McKinnon, Business Manager, Duraseal

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On behalf of Aquatec I would like to say that getting Thornton’s to provide management reports and business consulting has been the best thing we ever did. Moving from a “standard” accounting practice that wasn’t really giving us any proper advice to Thornton’s helped us transform our business and gave us a crystal clear picture of our business health on a month to month basis. Overall a great company to work with, would highly recommend them.

Andy Baker, General Manager, Aquatec Equipment

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I work collaboratively with Troy, Marie and their team in the areas of estate planning, farm succession planning and related party property transactions. Troy and Marie’s attention to detail and professionalism are of the highest standard and they work hard to attain practical and viable business solutions for their clients. They are both clear communicators, accessible and a pleasure to work with.

Julie Murray, Solicitor, Yarramundi Law

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Over the 5 years that my company has been a client of Thornton's, I have been extremely happy with their level of expertise and service. All of my enquiries have been dealt with in a timely and friendly manner. I would have no hesitation in recommending their services.

Hamish Pryde, Director, GlobalSD Pty Ltd

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